Shared Services Manager at UT Health Austin in Austin, TX
As a member of AHRA since 1993, I have volunteered regularly, most recently as Editor-In-Chief of “Radiology Management”. Over the years, I have seen the organization grow to become a benefit to both new and experienced managers. I would appreciate this new opportunity to serve on the Board as a way to continue to give back to the organization that I have received so much from. By working with the other Board members, we can together do more for the organization, its members, and the profession.
Along with my dedication to the organization, I will bring a commitment to listening to and learning from the members about what is important to them and what they need to grow in the field, and will work with fellow Board members to improve the organization’s service to the needs of its members.
Question & Answer
What do you see as the primary role of AHRA’s Board of Directors?
The primary role of the Board of Directors is to reach out to the members and see what they need to grow in their roles as imaging leaders. It is to see where the industry is going and anticipate what membership may need to meet the changing healthcare environment. It is to work with outside agencies and organizations to help bring the concerns and needs of the members to light. It is to work with vendors who can help AHRA to continue offering excellent resources to their members to help them in their career. It is to be a voice for our members and profession.
What makes you an excellent leader?
My ability to listen to what people say and acting on it. I can work with multiple people with different points of view bringing them together to solve an issue. I work well in teams and do not need to always be the lead. I try to be honest and open when dealing with issues or problems and I am not afraid to say no when it is necessary.
How do you define governance? Describe your experience with strategic planning.
Governance to me is working for the members, listening to what they need, bringing it back to the board and working on how best to get the members what they need. Governance is also setting policies and guidelines for the organization based on what the members need.
In my previous position as director of Imaging services for multi hospital system, I was involved in strategic planning around imaging services where to best utilize what service and how to maximize volumes, productivity and creating centers of excellence. I also was involved in the planning and building of number of new and replacement hospitals as well as expansion of services at others.
What was your initial reason for joining AHRA, and why do you choose to continue your membership?
When I first moved to Texas in 1993, my manger recommended that I join AHRA. I did not know much about it but I joined. When I first joined, I utilized AHRA resources significantly to increase my knowledge and skills. Over time I started to volunteer. Slowly at first but more frequently as years went by. I also started to attend the annual convention and utilize the list serv. Over the years, I have learned a lot form being part of AHRA. I also have met many good and smart people who are always willing to put themselves out there and help a member. I have been with AHRA through good times and bad and always could rely on the members for support. I stay because of the people. They are what makes the organization great.
What would you say to a peer who was on the fence about becoming a member?
I would tell them what I said above in question four. AHRA is a great place to learn about how to be a better leader. The resources are the best in terms of imaging. However, the main reason is the interaction with the members. That through the organization the members are the best resource you have for learning and improving your skills and one day you will be the ones passing your knowledge on to a new member.
Professional History and Experience
Medical Imaging Management: 25 Years
Medical Imaging: 30 Years
Work History:
• 2017-Present: Manager/shared services at UT Health Austin in Austin, TX
• 2002-2017: Senior Director Imaging at Seton Healthcare Family in Austin, TX
• 2001-2002: Associate Director Imaging at Scott and White Healthcare in Temple, TX
• 1996-2001: Director Imaging at North Austin Medical Center in Austin, TX
• 1993-1996: Manager Imaging at St David’s Medical Center in Austin, TX
Education:
• 1992: MS in Healthcare Administration at New School for School Research, NY
• 1984: BA in Psychology at Cathedral College, NY
Credentials:
• 2011: CRA, AHRA
• 1986: RT(R), ARRT
• 1993: MRT, Texas Board
• 1986: RT, NY state
AHRA / AHRA EF Offices, Appointments, and Activities
AHRA member since 1993, CRA since 2011, Fellow since 2011
• 2012-2018: Editor/columnist, Radiology Management
• 2015: Gold Award, Award recipient
• 2013: Editor, Financial Management in Radiology
• 2010-2013: Chair, Product development committee
• 2006, 2007, 2014: Award, Editorial award recipient
Other Professional and Community Activities
• 2002-Present: Expanding excellence campaign National Steering committee, AHRA
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