Tuesday, April 6, 2021

Please join us with a schedule packed with live educational content, interactive networking, and exhibitors where you can earn up to 12.5 CE Credits. Sessions will also be available for viewing in the On-Demand Library afterwards. Note: Schedule is subject to change.

11:00 AM - 12:15 PM EST
Opening Remarks & Keynote:
Little Moments, Momentous Impact

Josh Block - President, Block Imaging

Why is it that some leaders have team members that are deeply loyal and committed and others just have "employees?"  Why is it that some leaders are respected and revered while others are just "the boss?"  In this session, we'll dive into some of the practical and tactical ways that leaders can foster help foster momentous change in a person, team, or organization?  Come ready to hear how we can leverage the smallest of moments to make a BIG impact.

You will learn to:
• Utilize the three prime opportunities to create moments.
• Use the language of a mature team.
• Understand the concept "Two C's to Part the Seas".
Domains: TBD
CE Credits: 1

12:30 PM – 1:30 PM EST
Exhibitor Symposium - Generously sponsored by Nuance Communications, Inc.
Failed follow-up: At what cost?
George McGuire, Customer Success Executive, Nuance Communications, Inc.
Piper Cummings, Account Executive Radiology Workflow Solutions, Nuance Communications, Inc.
Failed follow-up comes with a cost. Failure to properly track patient follow-up compliance is more than a missed opportunity; it can result in delayed care and put providers at risk. Industry statistics suggest that more than 50% of follow-up recommendations are never completed. This session will explore the issue of failed follow-up and evaluate the strategies and tools to tackle this challenge, allowing departments to show more value to the entire care team and recoup revenue attributable to follow‑up studies performed.

In this session you will learn:
• The scope and impact of failed follow-ups across health care organizations.
• The value of AI and NLP as tools to “shine the light” on radiology performance data―including follow-up recommendations―and drive appropriate action.
• The potential impact of capturing and managing follow-up recommendations on revenue and patient care, and radiology’s role in the process.

1:45 PM - 2:45 PM EST
If Disney Ran Your Organization...Secrets to Create Your Own Disney Culture
John Formica, BS - The "Ex-Disney Guy", America's Customer Experience Coach

Have you ever wondered how the Disney company continues to produce a business model on excellence, leadership, team culture and amazing customer/team experience? Imaging if you could learn Disney’s Leadership Strategies and Success Model to lead and create your own winning team culture in your organization. How valuable would that be for you? As a former Disney Leader, John will share his incredible experiences and Disney knowledge in a high energy, audience engaging, content filled fun program. You will be Disney Wowed!

You will learn to:
• Understand Disney's secrets to inspire your employees to be all committed to one common goal.
• Create a patient focused engaging culture that will last in any organization.
• Understand the secrets behind Disney's award winning Leadership Strategies, how to find, interview and hire only the best people and create a loyal "whistle while you work" winning team spirit environment.
Domains: TBD
CE Credits: 1

2:45 PM – 3:15 PM EST
Live Demos

3:15 PM - 4:45 PM EST
2021: The Year of MRI Safety [Where we've been. Where we're going]
Tobias Gilk, M.Arch, MRSO, MRSE - Senior VP, RAD-Planning, Founder, Gilk Radiology Consultants

In 2001 the radiology world was rocked when young Michael Colombini died when a portable oxygen tank was brought into the MRI room (and was pulled from the anesthesiologists hands, striking Michael in the face and head). That accident prompted the formation of the ACR’s MRI Safety Committee, and the publication of the original ‘White Paper on MR Safety’. In the 20-years since that accident, we’ve seen massive shifts in MRI technology, clinical application, reimbursement and revenue, new licensure and accreditation requirements, and safety training resources. 
This session will seek to identify what the MRI safety challenges were in 2001, look at how they've changed in the 20 years since, and identify both problems and solutions to our current situation. The evaluation will look at ways that the seismic shifts in MRI technology and usage have reshaped the risk profile. We'll also discuss perhaps the most direct step every manager can take, and that is designating specific individuals with responsibility for the development and adherence to MRI safety best practices.

You will learn to:
• Understand cause and chronology of the first widespread MRI safety measures.
• Understand how shifts in MRI have changed the risks we face today.
• Utilize practical steps that can be taken to reduce risks at your site.
Domains: TBD
CE Credits: 1.5

5:00 PM - 6:00 PM EST
How to Have Effective Conversations, Especially When It's Difficult
Janel Byrne, MSW, SHRM-CP, Prosci® - Manager, Organizational Effectiveness, Children's Hospital Los Angeles

We face difficult conversations every day and handling them poorly impacts our quality of life, productivity, success, and relationships. In healthcare, poorly handled conversations could result in serious consequences, including the health and safety of our patients. This session will provide simple tools to transform difficult conversations into effective conversations by managing yourself first and committing to curiosity. This is an interactive session where participants will bring in a real-life conversation they need to have so they can walk out with a thoughtful approach for how to have a respectful conversation where honest ideas are exchanged, positive intent is present, action results from the dialogue, and the quality of their relationship with the other person grows.

You will learn to:
• Have a respectful conversation where honest ideas are exchanged and positive intent is present.
• Take action as a result of the dialogue.
• Enhance the quality of your relationship with people (especially individuals you do not initially agree with).
Domains: TBD
CE Credits: 1

Established Leaders Track: Wednesday, April 7, 2021  To The Top

10:00 AM - 11:00 AM EST
Healthcare Simulation and Its Uses in a Radiology Setting
Traci Foster, CRA, MSRA, RT(R) - Assistant Director, Texas Children's Hospital

While simulation has been used in other industries, it is now gaining momentum in healthcare. The goal of simulation in healthcare is to improve patient safety and patient care while creating structures and systems within healthcare that optimize safety, quality, and efficiency. The session will educate what simulation is along with the four main reasons for simulation: Education & Training, Assessment, Research, and Health System Integration. During the session we will also review where simulations can take place and the methods used to perform simulations. Two of the most important components to any simulation is the pre-brief and post event debrief. Both of these will be dissected and discussed to ensure the simulation provides as much information as possible. 

We will then discuss how simulation can be used in a radiology setting. TCH The Woodlands replaced their two MRI scanners simultaneously and we had a mobile MRI to provide patient care for both in and out patients. Because we are a pediatric facility, we perform quite a few sedated MRI exams. We performed three distinct simulations to determine if we could safely perform sedation in the mobile unit. Each of the three simulations includes objectives, testing priorities, patient description, participants and responsibilities, scenario set-up, and equipment used. 

This session will educate others in the uses of simulation within radiology and will hopefully encourage others to utilize this fantastic tool to improve patient care and safety within their own departments.

You will learn to:
• Understand the definition of simulation and its goals for healthcare.
• Identify the components of simulation that are necessary to get the most effective outcomes.
• Understand how simulation is used in a radiology setting.
Domains: TBD
CE Credits: 1

11:00 AM – 11:45 AM EST
Visit with Exhibitors

11:45 AM – 12:45 PM EST
Exhibitor Symposium – Details To Be Announced

12:45 PM – 1:45 PM EST
Think Tank - Generously sponsored by Nuance Communications, Inc.
Jamin Wunderink, Senior Product Manager, Nuance Communications, Inc.
What are the primary performance and quality concerns keeping you up at night?
Description: Are you drowning in data yet thirsty for information?  We want to hear from you!  Join Nuance’s Jamin Wunderink, Senior Product Manager, for an in-depth conversation about measuring and reporting on quality and performance. Share the issues keeping you up at night and glean insights from your peers on issues they are facing and how they are tackling them.
Domains: TBD
CE Credits: 0.0

12:45 PM - 1:45 PM EST
ThinkTank - Generously sponsored by Landauer
Moderator: Linda Bosy, Fluke Health Solutions, Marcom Manager
How are you handling your radiation dose optimization processes?
We will explore role of dose tracking systems and how they help/hinder meeting regulations; ask how these systems meet their various accreditor regulations; and probe on the role of imaging physicists and RSOs for a current picture on this topic.
Domains: TBD
CE Credits: 0.0

1:45 PM - 2:45 PM EST
Leading Off the Map – Detours, Shortcuts, Roadblocks and Dead Ends
Sara Nofziger-Drew, CHBME, CPC, CPB, CPPM - Client Relations Director, HealthPro Medical Billing, Inc.

In 2020, everyone was forced to navigate everyday life in a new era with a worldwide pandemic. Leaders in healthcare needed to quickly adapt to provide safe care for patients while keeping their teams safe too. Your ‘normal’ day has changed to support new cleaning protocols, tracking down PPE and ensuring it is used appropriately, perhaps even sparingly, revenue losses from being closed or changing the length of time for a visit, team members that need to self-quarantine and don’t forget those team members now have children attending school at home. What can you do to prepare yourself for leading when there isn’t any map? How do you address the obstacles not marked on the map or the distance to the end point keeps changing? Prepare yourself to go off the map or even off the grid when your GPS loses its signal. Train, prepare, execute!

You will learn to:
• Lead when you are navigating without a map through unchartered territory.
• Discover what skills you need to adapt to unknown surroundings and guide your team to thrive.
• Evolve your knowledge and leadership to prepare for unexpected challenges.
Domains: TBD
CE Credits: 1

2:45 PM – 3:15 PM EST
Live Exhibitor Product Demo: ClariCT.AI, Ultra-Low-Dose AI CT Image Denoising Solution
Harry Park, ClariPi, Inc, President & Global Sales
David Lai, ClariPi Inc, Technical Sales Director

ClariPi, Inc. is a next-generation medical imaging company that integrates the power of artificial intelligence into its innovative solutions. The AI-enabled image processing technologies provide high-quality image information with ultra-low dose radiation and timely decision guidance for diagnostic confidence. Our goal is to provide radiation safety for patients and clinical staff as well as value to business including cost reduction. ClariCT.AI is the company’s artificial intelligence deep-learned technology that uses noise reduction technology. It is both FDA cleared and CE marked to offer a significant increase in CT image clarity, even with ultra-low-dose. It uses a deep convolutional neural network, trained to work in a vendor-agnostic way, to reduce noise and enhance image clarity for low-dose and ultra-low-dose DICOM CT images. Trained with over one million patient images containing varying degrees of noise for different body parts, its Clarity Engine separates image noise selectively while enhancing underlying structures; thus, providing clarity restored images. In this live demo, we will further introduce our product and give a demonstration on the ClariCT.AI software.
Domains: TBD
CE Credits: 0.0

3:30 PM - 4:30 PM EST
How Hospitals & Radiology Groups Can Align Themselves on IT Initiatives
Reed H Humphrey, Master's degree in Broadcast Communications from the University of Tennessee, and a BA in Mass Communications from North Carolina State University - VP of Business Development, Canopy Partners

As hospitals and radiology groups continue to consolidate work across previously unaffiliated hospitals, imaging centers, and physician offices, the challenge of providing quality service across an increasingly complex environment is becoming more acute. The result of this rapidly evolving landscape is that hospitals have to support multiple image interpretations platforms, archives, and vendors while radiologists often have to swivel between several platforms, sometimes study-by-study, within the same shift. They also must interact with facility EMRs to see the patient history as well as other advanced imaging systems and toolsets. 
 There is a growing list of software platforms that radiologists must interact with in real-time to perform interpretations. Unfortunately, all these factors can place growing radiology departments in a compromised position and radiologists in a very inefficient environment. 
Canopy Partners will walk through an imaging IT evaluation process that assesses the current state and offers customized step-by-step suggestions for improved workflow for health system radiology departments. We will share real-life examples of improved imaging IT environments which allow hospitals and radiology practices to work smarter and more efficiently, resulting in improved patient care and outcomes.

You will learn to:
• Move to past the vision stage of an IT initiative to an understanding stage that allows for a purposeful partnership between hospitals and radiologists.
• Make sure to bring the right stakeholders to the conversation.
• Understand and demonstrate to all stakeholders how a unified radiology platform can increase both efficiency and quality in radiology.
Domains: TBD
CE Credits: 1

4:30 PM – 5:30 PM EST
Exhibitor Symposium – Details To Be Announced

Established Leaders Track: Thursday, April 8, 2021  To The Top

11:00 AM - 12:00 PM EST
Extraordinary Thinking Creates Extraordinary Leaders
Christopher Salem, Award Winning Author - CEO / Execuitve Coach, CRS Group Holdings, LLC

Leadership is not a title but action you exhibit daily through being the example. The foundation for extraordinary leaders comes down to extraordinary thinking. How you think creates the action you take in the moment as part of the process that leads to desired results. This foundation starts with building a growth mindset that embraces a process to become the example with certain habits and disciplines. This inspires others to be responsible and accountable for their own tasks so they can come together and form an interdependent work environment. Transparent leaders create other leaders to build momentum and sustain growth over time. Even through difficult periods of time. Come learn the methodology how to think from a growth mindset to become an extraordinary leader.

You will learn to:
• Be laser focused on priorities that matter and build winning teams for growth within an interdependent work environment.
• Generate more productive results when letting go of what they cannot control.
• Be more compelling and impactful to others as an influential authority over other leaders.
Domains: TBD
CE Credits: 1

12:00 PM – 12:45 PM EST
Visit with Exhibitors

12:45 PM - 1:45 PM EST
Recent Legal Developments all Radiology Providers Need to Know
Adrienne Dresevic, J.D. - Founding Shareholder, The Health Law Partners, P.C.

The presentation will provide an overview of hot legal topics relevant to radiology. The presentation will discuss: (1) proposed updates to the Anti-Kickback Statute (AKS) and Physician Self-Referral (Stark) Law; (2) updates to the Medicare Physician Fee Schedule (PFS); (3) CMS’ Final Rule for Program Integrity Enhancements to the Provider Enrollment Process; (4) Appropriate Use Criteria (AUC) program requirements; (5) prominent cybersecurity issues and practices to combat threats; and (6) Re-Opening and/or maintaining a practice during the COVID-19 Pandemic.

Presenters will discuss the proposed rules issued by the Center for Medicare & Medicaid Services (CMS) and the Department of Health and Human Services Office of Inspector General (HHS OIG) for Stark Law and the AKS, respectively. Presenters will discuss the CY 2021 PFS Final Rule and how changes to Medicare payment policies under the PFS may affect radiologists once effective. Presenters will discuss the Final Rule for Program Integrity Enhancements to the Provider Enrollment Process and how these new authorities to combat fraud and waste in federal health insurance programs may impact radiology providers and suppliers. Presenters will discuss the implementation of the AUC program. Presenters will provide an overview of the AUC program and the program implementation timeline. Presenters will discuss key cybersecurity threats in healthcare and provide an overview of practices providers should implement to combat them. Presenters will discuss best practices that a radiology practice should adopt when re-opening or maintaining a practice during the COVID-19 pandemic.

You will learn to:
• Understand major proposed changes to Stark Law and the AKS and how those changes would impact radiology providers and suppliers.
• Understand new program initiatives that were recently made effective or will be going into effect soon (e.g., AUC program and Program Integrity Enhancements to the Provider Enrollment Process).
• Use best practices for re-opening and/or maintaining a practice during the COVID-19 pandemic.
Domains: TBD
CE Credits: 1

2:00 PM – 3:00 PM EST
Exhibitor Symposium – Details To Be Announced

3:15 PM - 4:15 PM EST
Imaging Services Preceptorship: The Key to Building a Strong Team
Kristina Opyd, MSTD, RTRCT - Imaging Services Quality and Education Specialist, Morris Hospital and Healthcare Centers

The drive for a comprehensive employee precepting process is at an all-time high. Recent data shows that successful precepting can increase employee productivity by over 70%. Precepting provides a gateway for new employees to acquire the necessary knowledge, skills, and behaviors that promote service excellence. Employees are 69% more likely to stay with an organization after completing a strong precepting program. While many organizations strive to incorporate preceptorship into their employee training, less than 20% of employees report feeling the preceptorship they received was productive. Simply launching a precepting program will not result in the intended benefits of such things as increased employee retention, higher employee engagement, and improved productivity. The key to these accomplishments is in the design and application of the preceptorship programs. This session will outline essential components necessary for a strong preceptorship blueprint. Participants will learn structure techniques for programs based on engagement and accountability. Because all great preceptorships begin with well-trained preceptors, this session will also provide an education outline for successful preceptor training. This training curriculum will promote enhanced preceptor understanding of adult learning concepts, training needs and assessments, leadership skills, communication techniques, and feedback methods. Offering a deeper understanding of these concepts will strengthen preceptor engagement, leading to increased employee satisfaction, employee retention, and organizational success.

You will learn to:
• Understand and support the need for preceptor programs within imaging.
• Develop the basics of a successful imaging preceptor program.
• Select and educate preceptors on training and leadership techniques.
Domains: TBD
CE Credits: 1

4:15 PM – 4:45 PM EST
Live Demos – Details To Be Announced

4:45 PM - 5:45 PM EST
Coming Back from the Brink 
Pat Kroken, FACMPE, CRA, FRBMA - Director, Education and Corporate Communications, MSN Healthcare

At some point, the world drops out from under you. It might be a personal crisis, like a painful divorce or the unexpected death of a close family member that leaves you feeling you are barely able to function. It could be a devastating development in your practice or suddenly finding yourself unemployed. 
Developing critical leadership qualities won’t stop the unthinkable from happening, but you can better prepare yourself for that day when it all goes wrong and doesn’t seem like it will ever be right again.
This session discusses characteristics of leaders that help them both succeed in life and weather the inevitable storms.

You will learn to:
• Look differently at what constitutes "failure" and risk-taking.
• Understand how to build a foundation for resiliency and success.
• Identify specific things you can do to function under extreme stress.
Domains: TBD
CE Credits: 1

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