Who Says a Leopard Cannot Change Its Spots: How Physicians Clinic of Iowa partnered with Philips as part of their successful change management framework.
Wednesday, April 29, 2020 at 2:00 PM - 3:00 PM EDT
Peggy L. Colbeck-Rochford, R.T.(R.)
Imaging Manager, PACS Administrator Physicians’ Clinic of Iowa
Physicians Clinic of Iowa is a multi-specialty private practice clinic located in the heart of the Midwest. Over the past six years our team has created innovative workflow solutions which has elevated our productivity; team engagement in addition to enhancing our patients’ experience.
Our fast paced Imaging clinic serves a high volume of patients, which can be overwhelming at times both for our team members and our guests. We recognize there are many obstacles beyond our control; yet, also many opportunities for us to influence a positive outcome. To be successful in providing quality health care in today’s competitive market place, change is inevitable and developing processes for your team to work smarter not harder is essential.
Over the years we have been successful in many of our initiatives, while others are still a work in progress. What makes our imaging team extraordinary is their courage to embrace change. We have reinvented the wheel, squeezed a square peg into a round hole and even changed a leopard’s spots in our quest to push the boundaries in search how we can improve our service to our patients and each other.
You will learn:
- How to embrace industry change to achieve lasting financial success
- How to implement a successful Change Management Action Plan
- How to work with your staff to increase commitment to training and accountability, ultimately resulting in increased employee satisfaction
- How a successful change management plan can result in an improved patient experience
Register Online Now!
CE Credit: 1.0 ARRT Category A, CE credit will be available (pending approval) for those completing the post-test. Please be sure to provide a valid email address when registering, as communications regarding CE credit will be made via email. Certified Radiology Administrator (CRA) credit is also available with successful completion of the post-test.
One free Webinar post-test is included in the registration. Each additional post-test is $15 for AHRA members and $25 for NonMembers.