Attendees | Brochure | CE Info/Handouts (attendees only) | CE Letter | AHRA 2018
Photos: Facebook Mobile App Twitter DigiProofs (pw: AHRA2017)

CRA Exam Workshop: Sunday, July 9

7:30 AM – 8:00 AM
Breakfast & Opening Remarks

8:00 AM - 9:30 AM
Asset Resource Management
Sheila M. Sferrella, MAS, CRA, RT(R), FAHRA - Regents Health Resources - Franklin, TN

Note: This course relates to the CRA domain of Asset Resource Management but as a CRA preparatory workshop, credit is not eligible toward CRA renewal.

This session will consist of an hour of asset management review for participants planning on taking the CRA exam. We will discuss RFIs, RFPs, equipment life expectancy, needs assessment, forecasting, capacity analysis, modality appropriateness, service maintenance programs and project teams. An individual attending this session will get an understanding of general information that will be in the domain of asset management on the CRA exam.

You will learn to:
• Understand the domain of asset management as it relates to radiology administration.
• Understand a broad range of asset management topics, including capital equipment business plan, selection process, project management, equipment maintenance and inventory management.
• Define important asset management concepts and terms.

CE Credits: 1.5


9:45 AM - 11:15 AM
Fiscal Management
Sheila M. Sferrella, MAS, CRA, RT(R), FAHRA - Regents Health Resources - Franklin, TN

Note: This course relates to the CRA domain of Fiscal Management but as a CRA preparatory workshop, credit is not eligible toward CRA renewal.

This session will consist of a review of fiscal management. We will touch on basics such as understanding financial statements, fundamental accounting equations, financial ratio analysis and budget preparations. But we will not be limited to basics. After all, what would fiscal management be without forecasting for future business, development of a strategic plan for your department or creating business plans? Next areas for review will be generating revenue with proper coding, billing, payor sources, pricing and collection. Attendees will get an understanding of expected information that will be in the domain of fiscal management on the CRA exam.

You will learn to:
• Review the domain of fiscal management as it relates to radiology administration.
• Understand financial principles used in day-to-day operations.
• Recognize budgeting, productivity and planning for the future.

CE Credits: 1.5


12:15 PM - 1:45 PM
Test-Taking Tips and Communication & Information Management
Luann Culbreth, MEd, MBA, RT(R)(MR)(QM), CRA, FSMRT, FAHRA - HealthTrust - Nashville, TN

Note: This course relates to the CRA domain Communication/Information Management but as a CRA preparatory workshop, credit is not eligible toward CRA renewal.

This session will cover the variables in a certification exam design and implementation. Strategies for preparing for the exam will also be presented, as well as a review of sample questions. The session will also cover key areas in the Communication and Information Management domain.

You will learn to:
• Recognize variables in a certification exam.
• Identify physical, emotional and mental strategies to increase test performance.
• Understand of the major tasks involved with the domain of communication and information management.

CE Credits: 1.5


1:45 PM - 3:15 PM
Human Resource Management
Terry Bucknall, CRA, FAHRA, BA, RT(R)(M) - Sheila R. Veloz Breast Imaging Center/Henry Mayo Newhall Hospital - Valencia, CA

Note: This course relates to the CRA domain of Human Resource Management but as a CRA preparatory workshop, credit is not eligible toward CRA renewal.

This session will consist of a human resources review for participants planning on taking the CRA exam. We will discuss labor laws, scope of practice, staffing ratios, supervision principles, job classifications, coaching and negotiations. An individual attending this session will get an understanding of general information that will be in the domain of human resource management on the CRA exam.

You will learn to:
• Understand the domain of human resource management as it relates to radiology administration.
• Recognize a broad range of human resource management topics including recruitment, retention, performance evaluations, technical competence and skill development, leadership development and recognition.
• Define important human resource management concepts and terms.

CE Credits: 1.5


3:30 PM - 5:00 PM
Operations Management
Luann Culbreth, MEd, MBA, RT(R)(MR)(QM), CRA, FSMRT, FAHRA - HealthTrust - Nashville, TN

Note: This course relates to the CRA domain of Operations Management but as a CRA preparatory workshop, credit is not eligible toward CRA renewal.

This session will cover key areas of operations management, including assessing customer satisfaction with imaging services using appropriate tools to enhance quality and serve the interest of stakeholders and responding to survey results using continuous quality improvement methods to enhance customer satisfaction and meet organizational objectives. The speaker will also discuss providing for the quality and appropriateness of patient care by coordinating the development and implementation of medical protocols to adhere to accepted standards of care and coordinating patient management by identifying and supplying necessary resources to provide optimal imaging services. Other topics include: establishing industry partnership by building alliances to leverage negotiating power, maximize resources, and developing opportunities; differentiating imaging services from those of competitors by developing marketing and public relations plans to maintain existing and attract new business; writing policies and procedures following federal, state, and other regulatory guidelines to comply with applicable standards and protect patients and other stakeholders; enforcing policies and procedures by monitoring compliance and providing feedback to uphold applicable standards; and developing a quality management program using process improvement tools to further enhance and complement the strategic goals of the organization.

You will learn to:
• Understand the major tasks involved with the domain of operations management.
• Give examples of the knowledge base needed for operations management.
• Give examples of the skills used in the performance domain of operations management.

CE Credits: 1.5